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    What is your Returns Policy?



We comply with the
Consumer Contracts Regulations. If you decide you do not want the goods you have ordered *after* you have made payment / received them, please let us know in writing (an email is fine) within 14 working days of placing your order and (if received) return the goods to the address shown on this website.



If I cancel my order / return goods, how quickly is my refund processed?

The value of the goods returned will be refunded to you via your original payment method within 5 working days of the returned items being received by us, or notice from you of intent to cancel your order if goods have not been despatched.

Please note that we are not responsible for the postage incurred if you choose to return goods to us.


This website © Arcane Miniatures 2009. All other pictures and trademarks remain the property of their respective owners.