Placing an order couldn't be easier - just click the grey 'Buy Now' button that appears with each product. This will place 1 of your chosen item into our shopping basket system. Once you've finished adding items to your order, click the 'Go To Payments' button on the Basket page (or the 'View Basket' link in the left navigation pane)l. making sure you review your order and postage option. You can also return to mke additional purchases.
Once your order is received, we will confirm stock holding and delivery schedule via email, including a payment request for your order. Paypal will be used to process your online payment - this means you can either send your payment from your account funds, OR pay using your credit card. You do not need a Paypal account to send payment - select the 'Checkout as a Guest' on the payment page itself. All payments should be made in £ Sterling.
Paypal is an industry leading payment processor, utilising the latest online security.. We NEVER see your credit card or banking information, and do not hold any such information against your order.
All prices on this site include VAT at the current UK rate of 20%, and this is payable by all UK and EU customers.
Once we've received your payment, you'll get an email confirming this via Paypal. You will also receive an payment confirmation email from us. If there are any problems with your order, you'll be notified by us prior to despatch. In most cases, this will be down an item being out of stock:
Although the status of products shown on this site is updated regularly (products showing as backorder are unavailable), sometimes omissions can creep in. If this is the case, you will be notified of stock status and given the option to cancel the item - the cost of which will be refunded within 5 working days. Your miniatures will be despatched as per the scheduling as detailed on our delivery page.
All the products we sell are covered by their respective manufacturers warranty. In the event an item does not meet your expectation, it's best to contact the manufacturer directly, particularly in relation to missing parts - all our products are unopened at the point of despatch.
Please note that your decision to provide payment for goods ordered via this site (by any of the means shown) is taken as confirmation that you have familiarised yourself with and accept the information we provide about delivery, returns, and our conditions. Unless otherwise stated, miniatures shown on this website are supplied unpainted and may require assembly. Images used on this website are for illustrative purposes only, are not to scale, and contents may differ to those shown. E&OE.